GDRFA Dubai Honored for Digital Worker Platform

Jul 8, 2026

61 min

Jul 8, 2026 19:30

GDRFA Dubai wins top digital service award for worker platform

## Award Recognition

The General Directorate of Residency and Foreigners Affairs (GDRFA) in Dubai has been awarded the "Best Digital City Experience" accolade. This recognition comes from the Hamdan bin Mohammed Programme for Government Services, highlighting the success of their Domestic Worker Management platform.

## Leadership and Vision

Lieutenant General Mohammed Ahmed Al Marri, Director General of GDRFA Dubai, attributes this achievement to the visionary leadership of His Highness Sheikh Mohammed bin Rashid Al Maktoum. The initiative reflects Dubai's commitment to enhancing customer experiences through efficient and integrated digital services.

## Platform Benefits

The awarded platform simplifies the recruitment and management processes for domestic workers, offering a fully digital and streamlined experience. This reduces administrative burdens and enhances service accessibility for users.

## Collaborative Efforts

Al Marri emphasized the importance of collaboration with key partners such as the Ministry of Human Resources and Emiratisation, Dubai Health, Digital Dubai, and Dubai Insurance. Their joint efforts have transformed the domestic worker recruitment process into a seamless digital journey.

## Future Commitment

The recognition serves as a motivation for GDRFA Dubai to continue innovating and improving digital services. Al Marri reiterated the authority's dedication to creating value for society through advanced service delivery and digital integration.

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