Etihad Rail Unveils New Passenger Guidelines

Jul 2, 2026

82 min

Jul 2, 2026 08:30

Etihad Rail rules revealed: What you can and can't bring onboard

## Overview of New Regulations Etihad Rail has introduced a comprehensive set of rules for passengers as it prepares to expand its services across the UAE. These guidelines cover various aspects of travel, including what items are allowed or banned onboard, ticketing procedures, and passenger conduct.

## Child and Pet Travel Policies Infants can travel for free if seated on an adult's lap, with one infant per paying adult. Additional infants require a child ticket. Children under 14 must be accompanied by an adult. Pets are allowed if kept in approved carriers, which count towards the hand luggage allowance.

## Prohibited Items Passengers cannot bring weapons, explosives, flammable substances, illegal drugs, alcohol, or smoking devices. Oversized items like bicycles and scooters are also banned to ensure safety and comfort.

## Food and Smoking Rules Travelers may bring food and drinks, but should avoid items with strong odors. Alcohol is not allowed, and smoking is prohibited on trains and in stations, except in designated areas.

## Ticketing and Booking Etihad Rail advises booking tickets in advance, especially during peak times. Tickets can be purchased up to five minutes before departure, subject to availability. Some fare categories allow changes or refunds, depending on the ticket type.

## Security and Conduct Passengers and luggage will undergo security screening. Unacceptable behaviors, such as smoking in unauthorized areas or playing loud music, are prohibited. Travelers must follow instructions from staff and adhere to boarding and disembarking rules.

## Commitment to Safety and Efficiency These regulations aim to ensure a safe and efficient travel experience, reflecting Etihad Rail's dedication to high standards as it expands its passenger services.

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