Dubai GDRFA Achieves Historic 7-Star Innovation Rating

May 6, 2026

74 min

May 6, 2026 16:30

Dubai GDRFA becomes first globally with 7-star innovation rating

## Landmark Achievement for Dubai GDRFA

The General Directorate of Residency and Foreigners Affairs (GDRFA) in Dubai has become the first government body worldwide in the immigration and passport sector to receive a 7-star innovation rating. This prestigious recognition was awarded by the Global Innovation Institute, highlighting the authority's commitment to enhancing service quality and operational efficiency through innovative practices.

## Evaluation Criteria and Impact

The GDRFA's innovation maturity was assessed based on several criteria, including governance, institutional culture, and talent development. The authority scored an impressive 9 out of 10, reflecting its ability to transform ideas into impactful initiatives. This achievement underscores Dubai's strategic focus on embedding innovation within government operations to improve customer experiences and anticipate future challenges.

## Leadership and Vision

Lieutenant General Mohammed Ahmed Al Marri, Director General of GDRFA Dubai, emphasized that this milestone is part of a broader institutional journey. He noted that innovation is central to enhancing quality of life and reinforcing global confidence in Dubai's governance model. The authority's approach integrates design thinking, data analytics, and emerging technologies, supported by ongoing investment in human capital.

## Future Prospects

The GDRFA's success in achieving this advanced level of innovation maturity positions Dubai as a leader in government innovation. The authority remains dedicated to advancing its innovation ecosystem in alignment with the UAE's vision for proactive and sustainable governance. This commitment is expected to further bolster Dubai's global competitiveness and reputation as a hub for innovative government services.

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