UAE HR Leaders Discuss Future Workplace Trends

Sep 17, 2026

73 min

Sep 17, 2026 08:31

## Evolving Role of HR

At the Work Reimagined UAE event, HR leaders emphasized the need for a strategic shift in people management. Shalni Babur from Alfred Holdings highlighted that HR's role is evolving from administrative support to becoming an organizational architect. This change is crucial for enhancing productivity and workforce planning.

## Personalized Employee Benefits

Babur stressed the importance of personalized employee benefits, noting that a one-size-fits-all approach is outdated. Employees now seek tailored experiences that reflect their individual needs and aspirations. Listening to employee feedback and acting on it is vital for making them feel valued.

## Insurance as a Retention Tool

Rachit Jhamb from InsuranceMarket.ae pointed out that medical insurance should be viewed beyond its cost. While cost is a factor, retention and productivity should also be considered. Understanding employee needs and claims patterns can lead to more effective insurance programs.

## Building Trust and Retention

Balaji Nagabhushan from Tristar emphasized the importance of building trust within diverse workforces. Trust develops over time through positive employee experiences. Retention is linked to employee satisfaction and career growth opportunities. Losing experienced employees can be costly, affecting both recruitment and productivity.

## Leveraging AI for Internal Mobility

AI can play a significant role in retaining talent by identifying internal opportunities for employees. Babur explained that AI can match employees with roles and projects suited to their skills, helping them advance within the organization. This not only retains talent but also preserves institutional knowledge.

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